Shipping Terms and Conditions

Effective Date: [4/20/25]

Welcome to J Smart Glass (jsamrtglass.com), owned and operated by Smart Glass. By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms carefully before using the Website. If you do not agree with these Terms, please do not use the Website.

These Shipping Terms and Conditions ("Shipping Terms") apply to all orders placed through our website at jsmartglass.com. By placing an order, you agree to the terms outlined below. Please read these Shipping Terms carefully before making a purchase.

1. Order Processing and Handling Time

Orders are processed and shipped on business days (Monday to Friday, excluding holidays). All orders will be processed within 1-7 business days of receipt of payment. You will receive an email confirmation when your order has been processed and shipped.

2. Shipping Methods and Costs

We offer a flat rate shipping. Shipping costs are calculated based on the general weight of your order.

3. Shipping Restrictions

We currently ship to all 50 states in the US with flat rate shipping. Please contact us for international shipping options. If we are unable to ship to your location, you will be notified before completing the order. Please note that we are unable to ship to P.O. Boxes, APO/FPO addresses.

Customers are responsible for knowing and following their local laws concerning the shipment of tobacco and glass products. We are not responsible for delays or issues caused by noncompliance.

*MUST BE OVER 21 TO PURCHASE ANY FUNCTIONAL GLASS

4. Delivery Times

Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors such as weather, customs processing, or other unforeseen events. We are not responsible for delays caused by the shipping carrier.

5. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes tracking information (if available). You can track the progress of your shipment through the carrier’s website using the tracking number provided.

6. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and other fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.

7. Missing, Lost, or Damaged Packages

If your order is missing, lost, or damaged during transit, please contact us at J Smart Glass Contact Form as soon as possible. We will work with the carrier to resolve the issue. In case of damage, please retain the original packaging and take photos of the damaged items as we may require this information to file a claim with the shipping carrier.

8. Order Modifications and Address Changes

Once an order is placed and processed, we are unable to modify the shipping address. Please double-check your shipping address before completing your order to avoid errors. If you notice an error in your address, please contact us immediately at
J Smart Glass Contact Form, and we will make reasonable efforts to correct it before the order is shipped.

9. Returns and Exchanges

All sales are final. Returns or refunds are not accepted, except in cases of damage that occurred during shipping. You are responsible for inspecting your item carefully within 48 hours of delivery. If shipping-related damage is found, please contact us within that timeframe. Returns or exchanges due to shipping damage may be subject to additional return shipping costs.

10. Order Cancellations

If you wish to cancel your order before it has been shipped, please contact us as soon as possible at J Smart Glass Contact Form. Once an order has been processed or shipped, it cannot be canceled.

Terms and Conditions

Effective Date: [4/20/25]

1. Acceptance of Terms

By using the Website, you agree to be bound by these Terms and any other policies, guidelines, or rules that may apply. We reserve the right to update or modify these Terms at any time. Your continued use of the Website after any changes to these Terms constitutes your acceptance of those changes.

2. Eligibility

You must be at least [21] years old to use or purchase anything on the Website. By accessing or using the Website, you represent and warrant that you meet the eligibility requirements.

3. Use of Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

Use the Website in any way that violates applicable laws or regulations.
Interfere with or disrupt the Website or servers or networks connected to the Website.
Attempt to gain unauthorized access to the Website, accounts, or networks.
Use the Website to distribute viruses or harmful software.
Engage in any conduct that restricts or inhibits anyone from using the Website.

4. Intellectual Property

All content on the Website, including text, images, logos, graphics, trademarks, and software, is the property of J Smart Glass or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written permission.

5. Product Information

The Website provides information about products and services related to J Smart Glass. While we strive to ensure that all product descriptions, pricing, and other information are accurate, we do not guarantee that the Website will be error-free or that all products or services will be available at all times. Prices and availability are subject to change without notice.

6. User-Generated Content

If you submit any content to the Website, including but not limited to reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute such content. You are solely responsible for the content you submit, and you agree not to submit content that is unlawful, offensive, defamatory, or infringes upon the rights of others.

7. Privacy Policy

Your use of the Website is governed by our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

8. Links to Third-Party Websites

The Website may contain links to third-party websites or services that are not owned or controlled by J Smart Glass. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not liable for any damages or loss caused by your use of any third-party website.

9. Termination

We may suspend or terminate your access to the Website at our sole discretion if you violate these Terms or engage in any activities that we deem harmful, disruptive, or unlawful. Upon termination, you must cease all use of the Website and any associated services.

10. Disclaimers and Limitation of Liability

The Website and all content, products, and services available through it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the Website will be free from errors or interruptions.

To the maximum extent permitted by law, J Smart Glass shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data, arising out of or in connection with your use of the Website.

Disclaimer of Liability

By purchasing and using any product from this site, you acknowledge and agree that all products are intended for legal use only. Our products are handmade and may contain sharp edges or fragile components. Use at your own risk.

J Smart Glass shall not be held liable for any injury, harm, loss, damage, or expense arising from the use or misuse of any product, including but not limited to burns, cuts, fires, breakage, or other accidents. It is the customer’s responsibility to handle all products with care and to use them in a safe and lawful manner.

By using this website and purchasing our products, you agree to release and hold harmless [Your Business Name], its owners, employees, and affiliates from any and all claims or liabilities arising from your use of the products.

11. Indemnification

You agree to indemnify, defend, and hold harmless J Smart Glass, its affiliates, employees, officers, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the law. Any dispute or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in your state.